Do I need to register to become a member of the Forum?
Does this Forum use cookies?
Help! I lost my password?
How can I change the information in my profile?
What is the signature for?
What is the difference between a Topic and a Message?
How can I change the order in which Topics are displayed in the Forum?
How do I add a new Topic to the Forum?
Can I attach a file to my Message?
Is there a way to paste software code into a Message?
Why are some words in some messages blanked out?
Should I log out of the Forum?
Do I need to register to become a member of the Forum?
You may view and search all the topics in the Forum without registering. However, you will have to join the Support Forum before you can post new messages and reply to other people's messages. To join, begin by clicking the JOIN button and provide the necessary information on the form to create a Profile of yourself. Required fields are marked with an asterisk. When all the mandatory information is provided, complete your registration by selecting the "Join the Ecrane Support Forum" button. Once you have submitted your profile, select the LOGIN button to login to the forum.
Does this Forum use cookies?
The use of cookies on this Forum will enhance your experience of the site, but is not required. Cookies are used to enable functions such as showing whether the Forum has new posts since your last visit, or to remember your password when log you back in when you return to the site. Additionally, if you disable cookies, you will not be able to use the profile or customization capabilities of this Forum.
I lost my password, what can I do?
If you forget your username and password, you can select the 'Forget your login information?' link on the LOGIN page. Enter your registered e-mail address, and your password and username will be automatically e-mailed to you.
How can I change the information in my profile?
Once you have joined a forum, a NEW navigation button appears called PROFILE. This button will appear any time you are logged in to the forum. Select the PROFILE button and your profile will appear. Update any of the information except your username and select the "Update Profile" button to update your profile. It is your responsibility to keep the information in your profile up-to-date. You should especially ensure that your email address is kept current. You can alter any of the fields in your profile, except your username. Once you have registered your username, it becomes yours for life.
To return to the Forum after updating your Profile information, choose the E. Crane Computing Support Forum from the drop down list of location options in the Navigation area.
What is the signature for?
When filling out the Forum registration form, you may specify your signature. This is a piece of text that you would like to be inserted at the end of all your posts, a little like having headed note paper. If you have specified a signature, then the Forum will automatically append your signature to any messages you post. You may remove or add your signature by clicking the PROFILE button, making the edits, and then selecting "Update Profile" button.
What is the difference between a Topic and a Message?
A Topic consists of the original message (post) and all of the messages associated with that original message (replies). A Topic is also sometimes called a "thread." When you enter the E. Crane Forum, you'll see all of the topics that have been started. The title of each topic is taken from the original message that started the topic. When you click on a Topic, you will see all the Messages associated with it. Messages consist of the individual message (post) that started the topic and all of the individual replies to the original message.
How can I change the order in which Topics are displayed in the Forum?
Select the PROFILE button and your profile will appear. Then click the Personal Options tab to access all your personal options for the Forum. Here you may alter any of the fields to suit your personal preferences. Included among those is the option to view messages in ascending or descending order (sorted by date), as well as the option to modify the number of messages that appear on each page (the default is 20 messages per page).
How do I add a new Topic or reply to a message in the Forum?
To create a new topic, just click the NEW TOPIC button in the main navigation area. The Post a Message form will appear. Use this form to enter the message title and message text. Above the message box, you will see a text toolbar. This toolbar allows quick access to bolding text, changing font to italics, underlining text, and adding links to words/sentences. To add a link, click the button that corresponds to the type of link you want to add (link, secure link, ftp link, or email link) and then enter the link address and text for the link the dialog boxes that follow. When you've finished entering your message, click the POST MESSAGE button.
To reply to a message, click the REPLY or QUOTE button located within the message to which you want to reply. The difference between the two options is that by pressing the 'Quote' button, the original message is automatically added to the beginning of your reply message.
Can I attach a file to my Message?
You may attach any type of file to your message so long as it does not exceed 5mb in size. To attach a file, click the ATTACH FILE(S) button at the bottom of the Post a Message form. Then browse to locate the file that you want to attach from your local hard drive. Click UPLOAD FILE in the upper right corner of the dialog box and the file will be uploaded to a directory in the E. Crane site. The file you uploaded will appear in the File Listings area. Once it is uploaded and listed, click on the file name in the list and click ATTACH FILE at the bottom of the dialog box. You will return to the Post a Message form, with the attachment noted in the body of your message. After posting, the attachment will show up in the body of your message. To view the contents of the attachment (if it is not already displayed) simply click the filename link that appears next to the attachment icon.
Is there a way to paste software code into a Message?
If you would like to insert raw code into your message, click the INSERT CODE button below the text message field of the Post a Message form. A dialog box will appear where you may paste your raw code. The html code will be stripped out, and spaces will be replaced with HTML spaces. Once you've entered your code, click the ADD CODE TO MESSAGE button.
Why have some of the words in some messages been blanked-out?
Certain words may have been censored by the administrator. If your messages contain any censored words, they will be blanked-out. The same words are censored for all users, and censoring is done by a computer simply searching and replacing words. It is in no way 'intelligent'.
Should I log out of the Forum?
Yes, you should log out when you are finished using the Forum. Simply click the LOGOUT button. You will be asked to confirm that you want to log out and then be logged out automatically.
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